POLICIES
Contact us
Questions about a report, a payment or your account? Write to us and a person will reply within one business day.
Phone
+233 24 767 7067Business
Me2u TechnologyC/O P.O. Box 250, Mampong-Ashanti, Ashanti Region, Ghana
To get help faster
- Write from the email address on your account, so we can find it.
- For a payment, include the Paystack reference (it starts with
hs_). It is on your receipt and in Receipts on the Buy Credits page. - For a report, include the document title and the date you submitted it.
- Never send us your password. We will never ask for it.
Common requests
- Refunds and missing credits: see the Refund Policy.
- Forgotten password: use reset your password.
- Seeing, exporting or deleting your data: see the Privacy Policy.
- Institutions and volume pricing: email us with "Enterprise" in the subject.